Received a voice automated call saying that account is in arrears after receiving a SMS from vodacom, the day before at 12:08pm saying "thank you for payment". We then dialed the call centre for more information once we spoke to a consultant we verified telephone number and I'd number and ...
For the 3rd month in a row I am forced to come to hello Peter before 8ta bothers to address my complaint. Which will only be a cut and paste response I get here. I called the call centre on Saturday regarding being incorrectly billed again. Spoke to a lady Sandisile. After explaining the billing ...
I had previous complaint with cell c about my cancellation of contract and yes eventually after so much struggle it was resolved, and Sipho Sithole contacted me and told me that my contract has been cancelled but money might be deducted from my account but i will be refunded if it does get ...
I sent an email almost two weeks ago, asking why I was not asked if I would like to renew my diners card or not. I then got a response where the person asked for my ID number. I have not received a response since. I can't believe it takes two weeks to come back to me to tell me the excuse for not ...
Call ref no 325887, on 21.05.13 i call in to for a cancellation fee on my contract, was sent a cancellation quote and was advised to pay amount D on the quote which was R2827.45, which i paid the next day. on the 05.06.13 i called to open a new contract and was advised that i have arrears of ...
Good day Last month at the beginning of May I called in the Cell C call centre to enquire about the debit order that went through my account, which was over charged. Only to find it was BIS which was activated to my account. I requested for it to be reversed, the lady confirmed that will be ...