My husband loaded data today on his cellphone but because of the pricing he incorrectly loaded the incorrect data bundles. he now has 150mb of Internet services fair use allowance. We called the call centre this evening only to be told sorry for you, there is nothing we can do. I asked the lady ...
Super friendly, great telephone interaction with client, simplified the process for me and seriously believes in his product. I am very impressed with the level of service I received and I believe that Thuto has broken all stereotypes associated with call-center agents. The King had chosen well ...
I would like to apologise for my attitude yesterday towards MTN customer care team. I realsie the situation was by no means any fault of the call center assistant and had indeed been caused by my own action. I became very frustrated at the situation and took it out by shouting at the call centre ...
Im on mtn top up 200, upgraded last mnth, collectd my S4 on th 25th of May, bought airtime&converted it to data bundles so i cld set up my phn, on the 2nd of june i got an sms saying my airtime has been reloaded with another 200rands&25sms, which is the same airtime package tht i hd wit my ...
I called Transunion just (just, just) to get my account unlocked. The security questions were ridiculous and that woman wasted all of 10 minutes trying to get me to think where else I lived in South Africa 10 years ago. My airtime went to waste as well and she still failed to send me details to ...
Supplier not responding to numerous emails around billing query ...