I called in this morning trying to understand why my dstv is suspended when I paid already. Evelyn told me that I am liable for reconnection fee cos it's late payment. Since there was a problem with my account due to none payment why the didn't they lock it on the 3rd and instead wait for me to pay ...
I called in to the call ctr a couple of weeks ago, and it was clearly confirmed that my upgrade was due for all 3 lines 3rd and 4th of June. I called in to the call ctr again on the 5th of June to ask why the system was ffreezing up when I try to do the upgrade. The consultant confirmed that I will ...
Phoned your MTNSP direct Call Centre on 083 123 3667 to enquire about upgrading as I have been to two different stores and all I got there was promises of call backs that never happened. The service I received from your call centre was lacklustre and carried out will total disinterest. It was like ...
I called in to review my monthly insurance premium and was assisted with a friendly, sincere and efficient call centre agent. He made the whole experience effortless and I sensed an urgency and desire to assist me. I wish all service providers could have staff value their customer like Brent valued ...
The insurer contact me to update my policy and make the insurance amout bigger, i agree and they said they post the documentation. The second new premuim is off and no docs yet. I phone the customer services twice and promised to mail it to me, but nothing yet received. They quote me for 1 million ...
Hi. I received a phone call this morning from a Telkom marketer wanting to sell me a Telkom deal. I asked him where Telkom got my name and cellphone number from, because clearly there was a breach of my personal, confidential information somewhere since I have never had a Telkom account. I also ...