Thank you Moses for assisting me with information regarding delivery of a package with a tracking number. Your efficiency, politeness and commitment to assist which was followed though brilliantly is wonderful. Much appreciated. ...
Phoned your call centre yesterday - what a pathetic under-trained agent!!! Need information for my domestic worker on what she needs to open an account (not permanent resident but has been given asylum seeker status and has valid passport). please can someone who KNOWS the requirements for this ...
I am seriously reconsidering closing my newly opened cheque account with this ridiculous bank. The branch in Belville pathetic you literally in a queue for more then on hour. I called the call centre to stop my card as i was robbed. After i asked the consultant can she see my profile was informed ...
WHY DOES ANYONE HAVE TO STRUGGLE SOOO MUCH TO GIVE MONEY TO MULTICHOICE. I AM TRYING TO PAY MY DEBIT ORDER AND AFTER GETTING THE REFERENCE NUMBER AND BANKING DETAILS FROM THEM, THEY CANT FIND THE PAYMENT. ALSO NEVER HAD THE ATTITUDE AND BAD SERVICE FROM ANYONE EVER - WELL EXCEPT FROM HYUNDAI! NOW ...
Dear Santam, I have NEVER in my life came across such incompetence regarding what was initially a relative simple enquiry as to a ridiculous premium increase. After numerous telephone calls where I either get (a) cut off (b) call answered and then put on hold (c) call answered but being ignored ...
After numerous promises vodacom still failed to keep up to their promises and still treat their customers like rubbish. I received a call a day after I posted this from Rochell Carolus who from the word go "in a scripted manner" said she is calling to turn around my customer experience to ...