Good Day (The Owner of Outsurance) I trust that you are all keeping well. I did not have time to log this query to you but today I have made some time to log this query to you all and to whom it may concern. I contacted your company call centre in the month of January 2013 and spoke to one of your ...
I am paying for contract benefits that I am not receiving. I upgraded early on 14/05/2013 and was informed that my new contract benefits would start on 01/06/2013. In terms of my contract I am supposed to received 2gigs data per month with my tablet. I received 200 megabytes. After phoning the call ...
I have recently had a call from cell c regarding get it which i never asked for. Get it phoned me and apoligised regarding the activating of this and told me with a reference number that the money will be paid to cell c. Yesterday cell c deactivated both my contracts. How can they do this as i ...
I have ordered the electronic voucher FOUR times, the voucher NEVER gets delivered to my phone. Whenever I call them, the problem is "logged" but they never even come back to me to let me know how it will be rectified. Poor service, eBucks is a marketing gimmick! ...
On the 19/2/2013 I took both my vehicles to Glassfit Boksburg for the inspection that Outsurance requested. Glassfit said that they would fax the paperwork to Outsurance. I received confirmation that my sedans paperwork was received. On the 10/4/2013 I received an sms requesting confirmation for ...
On the 10th of May I asked for the ADSl to be removed from our line and instead, our line gets cut off completely. We have spoken to Telkom 3 times this week. On Thurs the 13th we were told the line would be reinstated that same day. We are now able to receive calls but not make calls. This ...