I lost my phone and wanted a sim swap. OMW the worst customer service eva. I waited to speak to a consultant more than a hour i eventually spoke to a African Lady who was very rude, irritated and abrupt. Mtn your call centre shucks!!! ...
They so hungry to get money out of you for you accounts but when you paid them up they dont notify the Stores. i have paid them last month and settled my account and still no feedback was given to the stores regarding my account so to them i still owe i called called centre and was told nothing has ...
Good day, I have recently been onto the Absa website and had a look at the benefits that one would receive if they are a Silver Cheque card holder and noticed that the bank charges are meant to be at a standard rate of R79.00 if you have the Silver Value Bundle however I am being charged R120.00. I ...
On 13th I phoned in the evening to get some details, but the system was down. I asked Wendy how she could make my Vodacom experience more enjoyable (instead of me having to phone the next day and wait on the phone for ages). She committed to contacting me with the required info the next day when ...
Good day. At 8:00 this morning I received a sms from Vodacom stating that unusually high usage has been detected on my cellular number, R6370.33, and that I should call 082 155 for data queries. I did so and spoke to Sue. The Rica on the phone is in my name, but the account gets paid by my Dad. Sue ...
How on earth is it possible for a supposedly "reputable" service provider such as Cell C to take longer than 20 minutes to answer a call?!?! Are you short on staff? Are they too incompetent to answer a call?!?! I've @$! & spent R90 on airtime already because I don't have any other ...