Jason Stols very kindly assured me that the billing failure from Autopage would be correct and I'd receive my invoices as per normal. Sadly another month has gone by and still no invoice, had the same issue for 13 months now! ...
I want to thank Vodacom for crediting my account for data that I did not use. After many phone calls Craig phoned me and I just want to thank him for going the extra mile. ...
After being a client for 10 years, and constant requests to update my information, the person on the phone still ask me for my email address? When they spam me, they have my email, but when you request information from them they play ignorant... ...
I have put in porting request about two weeks ago no word from virgin mobile nothing all of a sudden today I cant make or receive any calls.tried calling the call centre and they told me they will send the request to the it dept which is on duty and they will call me but nothing.if this kind of ...
I have 4 months to upgrade on 1 of my 3 contracts, when I called in to the call centre to upgrade my contract as I am having trouble with my exsisting phone I was told that I have to have a minium spend of R1500 per month per contract to upgrade my contract and a new phone. I spend about that much ...
I have a contract with Vodacom for R650 /pm which includes 250 min and 250mb of data. I have additionally purchesed an extra gig of data for R150. I set a voluntary call limit on my account and due to this being reached I have no access to over a gig of data that is included in my contract. I am ...