I have been with Vodacom for as long as I can remember. I am due for an upgrade, and when I called the call centre to understand what plans were available for me, it was as though I was talking to an automated computer. Essentially I am not able to upgrade on my package to a different phone (from ...
To whom it may concern I contacted the Telkom call centre today after hearing about the discount special when taking out a 12 month contract. The first lady I spoke to indicated that the special could be taken out by anyone including someone who wished to have a line installed. I said I have a line ...
Could someone please contact me regarding my Ebucks card. I have been struggling to get it since opening my FNB account LAST YEAR. The call centre I contacted 3 days ago promised to return my call within 5 minutes, but nothing yet. I am getting frustrated that I cannot enjoy the benefits of Ebucks ...
I upgraded to a Galaxy S4 and waited 3 weeks for delivery. When I called the call centre I was told that I requested a white phone and that there are no white phones in stock. After telling the operator that I did not specify a certain color phone, i eventually received my phone and SIM card via ...
I hardly ever need to go stand in a branch and wait for anything. The staff at the call centre are quick and friendly. They never seem eritated with all the questions I bonbard them with. Today Xolani Mlangeni helped me. Thanx for great service. ...
It is not in my nature to complain however i'm left with no choice this time around and needed to raise my dissatisfaction to someone who cares in this company. I'm a loyal MTN contract customer for the past five years. my contract was due for upgrade and i wrote to MTN that i do not intend to ...