I just spent 26 mins on the phone of which I was on hold for 20 of the 26 mins just to find out why my account was debited after I cancelled my contract, needless to say I had no luck with getting an answer as Juliet Mnyangeza and Dedorah Phlapo that did not know how to handle my call. Now I will ...
I was a member of Medshield until around Jan or Feb 2011. I made contact with the call centre soon afterward to establish if I overspent on anything and if anything was due by me. I was advised that I owe nothing. A few weeks ago I received notification of an amount outstanding. I have queried this ...
I have had numerous discussions and requests with the call centre staf members to manage my account and also to get a manager to phone me. This has not happened! Instead I have had 3 debit orders in ONE MONTH. I was told that they check my account and whenever there are money available they WILL ...
Atlas should be ashamed in the manner in which they treat existing clients, ITS JUST SHAMEFUL, On the 20th June, Fnb contacted Atlas to advise of my switching bank accounts from Capitec to FNB, Atlas refused to change my banking details and debit date, what did i do as a good client? I transferred ...
My in laws booked bus from East London to Cape Town, bus was suppose to arrive at 02:20am this morning. Its now 06:10am and bus has still not arrived. No communication from Translux as to why bus is late and call centre agents all sound half asleep cannot state why bus is late. Is this the standard ...
I took a contract with voda two years ago I called your cancellation centre mid may to cancel and get my gap money back and was told to call back on the 30th of may to cancel and claim my money back. Which I did call on the 30th of may @ 8:30 am n was told it was cancelled then was transfered to ...