I am really disgusted in the level of service I received today from the call centre agent. She is impatient and rude. She has no telephone skills and should not work in your call centre. You could hear from the word go that she wasn't interested to assist me and that she was irritated. First she ...
I was looking for a funeral policy and then got a phone call from Monica. Monica assisted me in such a professional manner. These days you don't get that type of service any longer. 1Life can be proud to have a consultant like Monica Mamba! ...
I have an Debit Order date agreement to you guys to Debt my account every Month the 28th, and now got an SMS saying it will be the 27th which i only get paid the 28th so no money will be available i called and spoke to consultants that took my details to call me back because your systems are faulty ...
I would just like to thank Harold for his friendly service and extremely positive attitude. He was very helpful and you could hear his smile on the phone. Thank you FNB for great customer service, easy to use services and for making banking easy and efficient ...
On Tuesday 25 June 2013 I received a call from a Miway consultant who wanted to offer me a 'free quotation'. I did not even let this person finish what they were saying and politely declined. I told him I was happy with Dial Direct, thanked him and cut off the call. To my shock and surprise I ...
Good day kindly assist as I made contact with rcs customer services on the 21/06 advising that I have made a manual payment for the payment that some how did not run throught my account and they must not run a double debit on the 24th, to my surprise u guys have not honoured my request let alone ...