It seems Cell C just can not either train their Call Centre staff properly or they just don't care! My internet was down AGAIN, so I thought that my data might be finished & wanted to load some on my Speed Stick. I called to get the Speed Stick cell number & explained that to the 1st ...
My name is Theron and I bank with Standard Bank. I was not sure of certain transactions that went through in my account last night and I called Standard Bank to enquire. I spoke to Faraz, and he was so helpful, and made sure I got the information I needed. I am grateful to have a person like him, ...
I have 3 contracts with 8ta and was getting a good service, until my phone was blocked due to outstanding fees as to accordance with 8ta. I explained to the shift supervisor by the name of Thabo that I was told on two occasions by their consultant that my account is R300 a month if I pay that ...
I bought a vehicle in 2011 and upon taking the vehicle from the dealership, insurance was confirmed. Now all of a sudden you call me to inform me that I'm being billed for vehicle insurance that you loaded onto my account since you do not know I have insurance. You have never sent me an email to ...
Good day I phoned the call centre, to ask them to fax or email me our latest statement. Firstly the lady refused to fax or email it, said she can give over the phone... Lazy??? Secondly i had to repeat my account nr three time? Then she said to me that i have a secondary card, and she can't send it ...
I am getting repeated calls from 2784145 - about 7 in the last few days. When I answer I just get music. How unbelievably rude is that? it's cell c music, so I know it's them. I called them back once but got a recorded message saying the number I dialled does not exist. So who do you complain to? ...