If anyone is thinking of connecting with Telkom ADSL DON'T... I may be stating the obvious and this is expected from TELKOM but there service delivery is terrible. I get a call saying they will come to install my line tomorrow. So I call and try confirm a time but I get told its an all day event. ...
Good day Damelin, This compliment is very much overdue and owed to Rosanna Sass, she is an excellent agent - she always resolves my queries and timeously. In July she assisted me when I required proof that my CRM course was for 1 year duration. She went out of her way to assist me as best she could ...
Liezaan Diergaardt you're one woman of your word. I was so furious this morning when I called the centre, as my line was closed for days. You kept your word by promising it will be re-activated within 5 hours. Keep up the excellent work ...
Due to the incompetence and lack of effort shown by not one but five call center employees and two managers where one put the phone down on me i was not able to access my own account that i pay for every single month for the past three years they refuse to help due to lack of information ...
Got great service from Faizel at First for women. I delayed calling in to change some policy details, dreading the long wait and normally asking them to repeat what they said, but Faizel was clear, efficient, friendly and gave me great service and a great deal.. Dont know why I didnt call sooner. ...
Hi, I was helped by Zama Sithole who reassessed my policy and my updated policy was sent minutes after the phonecall. She was friendly and did her job great! Thank you! ...