I phoned the Call Centre the 19th of July 2013, to stop my contract. I am aware of the fact that I must give one month notice. Well I did, so my Contract was supposed to go off on the 19th of August 2013, that was Monday!!! But now guess what my contract is still up and running!!! Please stop my ...
I had my second Hip operation performed on the 3 June 2013, before then i contacted the Medical scheme, and they authorised the claim and there was no problems with the codes... Mid July i received a red letter from the Surgeon claiming that the medical aid has not paid, once i was back on my feet, ...
I am logging this complaint with a very disappointment customer service. I took up a loan with this service provider for 4 years and now that I am battling to meet the required monthly payment I contacted them to make payment arrangements or recalculate the months to bring my instalment down. None ...
Thank you Ryan, when I wanted to cancel and move to another Insurer you took the time to explain and go through various aspects of insurance as well as premiums, you quoted and quoted and spent time changing everything to make me happy, after which I cancelled. Then I got cold feet and contacted ...
I recently booked a flight to Bloemfontein, however i had to request to move the flights forward and now when i want ot do it i get told that its not just the admin fee however extra cost which equate to almost another return flight. I called the call centre wanting to speak to the manager, then ...
I called the call centre to query an sms sent to me saying my nedgroup account was handed over to credit worx. i had no knowledge that I was owing money to nedgroup after speaking to 2 consultants i was told I was being forwarded to the portfolio manager for these accounts but they just put the ...