Still no feedback or response from MTN and this is now my FITH complaint. No assistance, no feedback, incompetent managers, staff that dont know how to assist, this is MTN. ...
I had taken out a cell c internet bundle contract through FNB. i was told that the contract would be R99.00 per month and there would be no pro rata costs or connection fees. the first month i called in to activate the sim card and was asked to purchase a R50.00 internet package. i was finally ...
Hi, I called last month to receive my statements via e-mail. I did not receive it again this month. Got a massive phone bill!!! Called 082 111 went through 20 different phone prompts and when wanting to speak to an operator was left to hold for more than 7 minutes. Typed this whole entry and is ...
I discovered that MTN is billing me for services I did not agree to. I asked for a recon numerous times with no avail. I asked for all my invoices since conception of my contract - i must pay for the invoices to do a recon where MTN has robbed me by over charging. Calling the call centre going ...
We sent a cancellation email to Telkom on 18 July 2013 to cancel all 3 our business lines (after struggling to do so telephonic-ally via the call centre). On 29 Aug 2013 we received yet another bill & phoned the call centre to find out why the cancellation was not done. The consultant confirmed ...
After the massive disappointment in terms of bad service, incompetence and bad attitude from Cell C when I wanted to migrate my account to them, they have now deducted money from my account for a subscription that was not activated and was explicitly canceled. When contacting the call centre last ...