I phoned Standard bank at 16.15 on Monday 2 September, explained to the consultant what i need and he put me on hold for 10 minutes and then cut me off. I treid to call back guess what out of office hours. The consultant does not even have the decency to call me back and apologize. The no that i ...
My car was towed by an "unauthorised" agent (Magic Towing) without my authorization and Dial Direct refused to pay the release fees. After a long fight with them, On Thursday 29 August 2013 I gave up and paid Magic Towing the fees Immediately after making the payment, I informed Marikie ...
I am writing to let you know how much I appreciate the outstanding customer service that your staff provided his morning. I phone Discovery to get information on my membership. Your staff was very helpful and friendly. I cannot remember the names of the employees that help me, ut I believe you can ...
I've been trying to get hold of the Call Centre today with no luck! After holding for about for 30 minutes and phoning again and holding again I gave up hope. I phoned 2 weeks ago regarding an early upgrade and was promised a call by the end of last week as they had no stock. I am still waiting. ...
Hi my name is Mohamed.i had lots of problems with my blackberry 9300 from virgin mobile from the time it was new. The phone was sent in about 5 times for repairs and came back with the same faults. every time it came back, they said they did a software update.i am frustrated and highly disappointed ...
On the 27th August, my phone displayed a message which read: "phone not allowed MM6" - when I contacted the call centre on the 28th, I was advised that the phone was initially blacklisted but upon investigation, the call centre agent told me that "everything was in order", went ...