Last week we had our new HD PVR installed and called the call centre to have it connected. When the lady gave me the new monthly amount I almost fainted. R1390 per month. We queried this before we had the HD PVR installed and we we told that it would not cost anything extra as we currently have an ...
I sold my property in Rustdal Blackheath in December 2012. In order for registration, I had to pay an amount of R20387 to the City of Cape Town. This was paid over in December 2012 with a promise of getting a refund about 3 months after registration. Well, registration took place on the 31st ...
I have spoken to Buyisa at the call centre almost 3 weeks ago to change my details on the system for all shares I own. I emailed through to her the forms (as well as to the general forms email address), as she requested and have been emailing her ever since but there has been no response. I then ...
After contacting the call centre to relay the nature of my problem, I was directed to Danisile Nyaka who wasn't available and Nonkululeko else helped me on her behalf. I was promised a callback within an hour and nothing to date. How many times does one have to contact the call centre to have their ...
I have been a client now for 3 months and can honestly say that Isabella Garcia is the best in customer service. "No mess, no fuss, no stress" should be your slogan :) I ordered my 2 Hamper today and 1 for my husband. Your staff are professional, friendly, patient (lol) and very ...
I called many times and advised neotel about the incorrect billing to date they have not refunded my account. All the agents says is its finance for approval. Why is this happening. My ref is SREQ 95159749 ...