My husbands phone has been hardbarred due to R38000 unbilled amount for data usage. first of all we shouldn't have been charged for that as he used his mtn loyalty points to download. second of all I have been phoning altech everyday for the last week and they transfer my calls all over the place ...
I ordered a new phone from Cell C on the 26th of September. I explained to the agent that I neeeded it urgently as my current phone broke completely. As an existing Cell C customer I was told that it will take 3-4 working days for delivery. This morning at 8am Elizabeth at the call centre informed ...
I've been looking at upgrading my internet line due to getting slow speeds because of noise on the line. Over the past few days I've been chatting to Stuart in tech support. He was very patient and helpful explaining and going through all my questions in detail helping weigh the pro's cons of the ...
Good Day, I had contacted FNB OVER A WEEK AGO with regards to a query I had with my online banking. I was being charged an amount thrice by them with a DESCRIPTION: ONLINE PAYMENT HISTORY. How can I be billed for making a payment like I have done once before. Unknowingly what this charge was for ...
On the 23rd Aug at 9:19am i called STD bank to see if i can transfer money from my revolving credit to current acc. After all security checks and system checks, My Prestige banker had confirmed that she has done all the checks and will send it off to credit. she confirmed it sent off and said i ...
I have a Vodacome contract which has now expired, however I am unable to get it cancelled because I cannot get through to the contract cancellation line (0821958). I call more than twice every single day and am kept on hold for over 20mins, yet, nobody ever answers the phone. Please cancel my ...