I called in at the Vodacom call centre to upgrade my contract phone to get a Blackberry 9720 on the 09th October 2013, they phone was delivered on the 11th October 2013. After using the phone for the weekend, I realised that it has a faulty battery, which did not not last for half a day, I was only ...
My line had been interrupted due to late payment and as is the norm could take up to three days for reconnection. Dancely Estrices' diligence resulted in reconnection within hours of the proof of payment being emailed to him. His telephone manner was excellent and he delivered on his promise. Thank ...
How difficult is it to have a simple home loan query answered? Well, with ABSA, first try getting hold of the correct department! I phoned the 08600 08600 general enquiries number on the website. Was then told to phone 0860 111 999 for home loan enquiries. Apparently this was not right. Was then ...
I bought a new car and it was financed with MFC. 2 weeks after purchasing the car I made an extra deposit into the account. I contacted MFC to confirm that they received the payment. I asked the lady that I spoke to, to adjust my monthly payments. This didn't happen. I noticed that for 2months no ...
I have recieved a contract one contract from 8ta about 2 years ago and the phone and sim was lost/ around 6 months after I got it. I didnt stop paying it as I could not send it back to be cancelled so I decided to pay until the contract was finished. I called in September 2013 and found out that I ...
I received a SMS on Thursday that call limit has been exceeded and that the phone has been soft locked. I phoned call centre to find out what was wrong. They indicated that the data exceeded limit of R250 and already stood on R370. I was very unhappy as limit was R250, yet they allowed excess to ...