28th phoned to get content of my claim of which me geyser burst this morning and damaged a lot of my clothing, spoke to Lesego who could not pick up my policy send her the instruction I send thru in September to remove my broker as their serve are equally pathetic, sine 8 this morning I've been ...
It's my second complaint in 2 days and it seems that I was correct in previously stating that Outsurance doesn't care about customer service. You're very quick to debit my account but sending me policy documents is like rocket science. You have sent me the buildings cover confirmation in a format ...
After going through the horrible experience of voluntary sequestration I advised all my creditors of such and provided letters from the attorneys. No matter how many times I tell them this and email the letters they still call me EVERY DAY, sometimes 3 times in one day. I have spoken to Managers ...
It is a pity that I called to cancel a new policy today as the lady Pelo who assisted me was absolutely fantastic. Had I not reinstated my old insurance before the call, I would have kept the policy based solely on her assistance. Unfortunately the company who assess vehicle's for FNB mis informed ...
What an absolute pleasure to deal wity this lady. She was friendly, efficient, she know what she was talking about, and I left a very happy customer. Well done!! ...