I have 2 contracts with 8TA. I changed my banking details and my debits did not get paid. in September I paid for the one contract and my line was unsuspended. in October, my lines were yet again suspended. When i contacted 8TA, i was told that because it was under 1 account, both lines wre ...
I went to Pep on Friday and was called by a consultant. I provided my information and by Monday still no payment. I called the Call Center to find out how far the process is and was informed I cannot be assisted as somebody else is working on it. Seriously? You're ads are actually very misleading ...
Last night i was assisted by Mduduzi Mthimunye he is professional know how to deal with customers He provided me with good customer service, Keep it up Mduduzi by rocking with good customer service ...
I already drove 600km, phoned the call centre several times and paid twice for a sim swap, after upgrading. However, after 3 weeks they still tell me (It's in the system). I am self employed and use both my phones for business (hence business 400's). After 10 years with cell c, I have always been ...
My phone was on Friday Night, 25 October. I reported it to the police who said I had to get it black liste it. I called the Vodacom call centre last night while at the police station round about 11pm. I don't know have a box or slip for this phone. the agent asked me security questions which is ...
My Mom who is a pensioner and lives alone logged a call with the above-mentioned reference number. A techinician came out on the same day to"fix" the problem. This morning the phone was not working AGAIN! I called this morning to log the fault and the call centre agent was adamant on ...