I am trying to get a hold of Cleo in the call centre so I can request my balance and a statement, but the call has been dropped 4 times. This is ridiculous!! ...
Contact centre agents treat you like your a criminal. Cuts the call on you and screams at you. Speaks to you like your a! I am utterly disgusted with your call centre, i expect Johannes who i logged a complaint regarding Welda to email me back. Regarding the account, i want proof from Milady's of ...
I would just like to thank Sarah for her service in meeting me half way when I wanted to cancel my contract with Dial Direct. And because of that I decided to stay with them. Well done and keep up the good work. ...
I received an voice SMS stating that I will be handed over to attorneys if I do not pay my credit card account, which I don't have as we closed that account with them in 2009 already!!! So at 8:24 I phoned the Call centre, from my prepaid cellphone! to query the SMS. I gave my I'd nr and was ...
I was impressed by the service i got from Ntokozo Mjokane from Miway this morning. He went the extra mile to get me a significantly cheaper premium for my car insurance and saved me a few hundred rands in the process. Job well done ...
I am writing this with tears in my eyes, Every single time I phone the cell c call centre for assistance I get the same strange response from every agent I speak to: This line belongs to someone else. Now here is the story, Ive had my number for over 5 years, it was on a contract and then in July I ...