I have requested the call centre on the 21/10/13 to cancel my subscription. After a few embarresed questions the person cancelled my membership and ensured me that the debit WILL NOT go off. Oh well guess what it did go off on the 28/10/13 RETURNED and then went off on the 29/10/13 as soon as my ...
Yesterday i called the call centre at 0860110807 and we through to the payment arrangement dept, i select the debit order and the line goes through to this guy. i asked for russells banking details i wanted to pay my account, the agent gives me branch code, and account number, and i ask under the ...
Identity number: 8003105427088, Account No 0016510001028377593 still haven't received any feedback regarding the listing, 3 working days has passed and we have done another credit report account still not updated, the only thing that was done for the past days was that instruction has been sent and ...
I can take bad service but not say sorry when your processes are lacking becomes my problem that is terrible. Please train your staff and management how to treat clients fairly and apologise when needed don't just explain a process that doesn't make a difference in my life ...
I have now tried more than 5 times to log into the car track fleet management system and after registering and trying to log in, you try to call the call centre and all the service you get is, im sorry sir, let me try reset your password and then try again in 15 minutes. You try again 15-20 minutes ...
Just wanted to compliment Outsurance on an efficient handling of a query today and the resulting follow up on my policy by Zernobie, resulting in a drop in premium costs - awesome!!! Don't know of too many companies who will check if they can reduce their clients outlay of their own free will!! ...