I lodged a claim for a TV and it took three weeks to collect the tv (was promised 48 hours) so in the meantime I went a purchased a new TV. After collection it took two more weeks to come back and approved the claim. I responded to the supplier and on four occasions to king price stating that I had ...
Last week I did submit a hello peter compplaint where I complain because of a R80 service fee which was never explained blah blah blah. ( Im not in the mood to explain the whole nature of the complaint so please refer to the previous complaint) Anyway a gentleman called me back on the 29/10/2013 ...
I have been trying to get hold of the accounts department for two days. I have to wait unreasonably long. I eventually cut the call because it is not possible to hold on for such an unreasonably long period what is going on? ...
I HAVE BEEN WITH FNB FOR A VERY LONG TIME AND THE SERVICE I RECEIVED LATELY FROM THEM IS PATHETIC. I TRIED TO CHANGE MY DEBIT ORDER OR MAKE ALTERNATIVE ARRANGEMENTS. THEY FLAT OUT REFUSE TO ASSIST YOU. THEN THEY EMPLOY PEOPLE LIKE LIANA MOTHAPO WITH NO CUSTOMER SERVICE SOFT SKILLS ETIQUETTE AT ALL. ...
I've recently changed my number and I phoned FNB to change my incontact and OTP numbers. I urgently needed to do an EFT, called FNB to have my number changed so I could do a transaction. To be authenticated, I was asked ridiculous questions like "what is the current balance on your Edgars ...
I am still waiting for feedback from Tue 29/10/2013 14:09 to date regarding the so called R400-00 cash back advertisement. My existing insurance company is cheaper than OUTSURANCE, so I called for a quotation at OUTSURANCE and they couldnt beat my existing premiem. ...