OKAY, so I pay my debit in full (27 November 2013), I then contact call center to inform them of my payment and send proof of payment to email address on the settling letter... but as you know I then still get debited. I contact call center to refund me, I am told I will get refunded by the 30th ...
After being ping ponged around the call centre and made to phone various other suppliers and banks - wasting 2 hours of my day - finally when I called in Phume answered and reversed the unauthorised debit order that had gone off my account within minutes. What a relief that Nedbank has at least one ...
How is it possible that Vodacom cancels my services without my knowledge??? I have not been able to use bbm, receive emails or nothing. I phoned Vodacom only to be told that apparently a consultant phoned ME and I CANCELED MY SERVICES?? Are you guys nuts? This is a business phone and you guys are ...
I sent in my membership application about a month ago and I didn't receive feedback. When I called the call center I was told that there were some documents missing, when I asked why I wasn't informed about them earlier I was told I should have called them. Now how am I suppose to know whats ...
Commending the excellent service from Brad in the CS, very seldom that you get that "extra mile" service. ...
FNB has processed a debit order from Personalised Systems and Services of R399 without my authorisation - I'm being pushed from pillar to post and no-one seems to be able to assist me. I've been given the number of personalised systems and services - it keeps disconnecting and FNB just tells me to ...