I WAS SO EXCITED ABOUT GETTING MY NEW DEVICE, THAT JOY WAS HOWEVER SHORT LIVED. CALLED IN AND WAS ADVISED THAT I NEED TO UPGRADE TO GOLD CHEQUE ACCOUNT WHICH I DID WITH NO ISSUES THOU MY BANK CHARGES WOULD INCREASE BY R20 THIS WAS DONE ON THE 6th NOVEMBER 2013. EMMANUEL SAID THE DEVICE WOULD BE ...
I submitted a claim after visiting a gynae on the 12/11/2013. The turaround time to resolve claims is 5 working days. Two weeks later (28/11/2013), I still had no response. When I contacted the call centre, after investigations and holding for long, they found the claim and said it was being ...
I had a Vodacom account which expired and I cancelled it, I was not aware that I cant keep my e-mail, (we use the e-mail for business, So I didnt want to get a new e-mail address. Since Friday I could not use my e-mail, because I took out a new contact by Telkom with much better service and ...
So i applied on line for an African Bank loan - well tried to at least: the system keeps sending you a OTP and then u cannot complete application and so it just carries on. So i telephoned in and Lebo kindly phoned me back BUT: I just dont feel she asked the right questions. Sure she has a ...
I would like to warn anyone considering buying a Quickbooks upgrade. I had over two weeks of frustrations, the call centre was always busy, took them a day to phone back, support not good enough, an absolute nightmare. The books are NOT set for South Africa Vat system, this has to be done manually. ...
Not sure what is happening at MTN, but have been trying all morning to get hold of a call centre agent. All we get is the same message playing over and over again. What is one to do, if you need to speak to an agent??? Just not acceptable. ...