Good Day to whomever is actually willing to assist me. In short: I have been charged incorrectly for out-of-bundle data for the month of October 2013. I have sent all required documentation on several occasions, as requested and no one wishes to contact me and resolve my query. I have cooperated ...
Great service by Nolwazi Ntsoane. Going the extra 10 miles. Keep up the great work! ...
OKAY, so I pay my debit in full (27 November 2013), I then contact call center to inform them of my payment and send proof of payment to email address on the settling letter... but as you know I then still get debited. I contact call center to refund me, I am told I will get refunded by the 30th ...
I took out a loan with African Bank in 2012 and was a very good Payer until I got retrenched in February 2013, now according to my contract it states that African bank will cover the balance in case of retrenchment. What I did was provide all the relevant documents (retrenchment letter & ...
On Tuesday I receive a call from the Helpline, informing me my account is in arrears for the month of October, I inform the agent that as far as I'm concerned I paid the only outstanding balance is for November/ December as I have paid my accounts via eft from new account since July, she questions ...
Hi, i got paid an amount of R1550.00 from my employer for petty cash on the 3rd December.By my surprise, Nedbank (who is my bank) simultaneously debited my account for the amount of R1528.00. The result was that the company payment was used for to cover the R1528.00 which Nedbank debited my account ...