Contacted Autopage Call Centre on the 5th of December @ 17:51 to arrange International Roaming. The agent assured me it is already active on the package that I have and to make sure there is enough money on to use data. Only sms roaming active. Needless to say that when phoning again on the 8th to ...
Got my phone in July. Reported it wasn't working within 7 days of recieving it, call centre informed me that I had to bring it into the nearest cell c branch to hand in for repairs instead of replacing it as their policy states. I got my contract via the call centre as i am hardly ever in ...
Being robbed of all my possessions at a guesthouse on Wednesday night I called Outsurance in a really bad mood. Vincent handled my call professionally and left me feeling calm with a sense of security in the outsurance process. (bearing in mind I now had to start dealing with police stations, ...
I had a problem with my geyser, it was not heating up the water. I called Outsurance for assistance and initially assisted by Thato but she was not much of a help. i called back again and spoke to Oupa and he was efficient and helpful. He continuously contacted me to check on the progress until my ...
After dealing with over 3 weeks of revolving service from your reseller Autopage in Greenstone Mall, i am starting to feel that I will receive the same service from Neotel, I am now dealing with you directly to activate my device and no one seem to think that after wating 3 weeks already that ...
My account is constantly being suspended, for the entire frekin week, calling the call centre at 50 efin rands at a time... listening 2their ansering machine, and s0 300 rand later to get to a consultant and not make the entire converstion, cos the phone cuts off for f_ck sake.got hold of them they ...