On Wednesday 04/12/13 my DSTV was displaying an error and I tried to contact the call center on 021 5082222 - what a mission - Calling from my cell phone and after a few attempts of holding, trying to get myself identified and about 30 minutes later I got through to a agent - was told they can not ...
Good day I spoke to an agent on Thursday who for some reason went ahead and ordered me the ADSL. We arranged for a time for Friday between 12 - 1 to discuss opening an internet package. This is not right cause now you are setting my business back by another few days. All you get is a sorry and ...
For the last two and a half years I have been paying my Vodacom account 15 days in arrears because I refuse and cant afford to pay my account double in one month to change the pay date. Anyway thus for the last two and a half years I make an arrangement to pay and then pay the account, no problems. ...
I have a 10gig contract with Telkom mobile which expired last month and I'd like to renew/carry on with it. Dear customer, please expect an important call from our team at Telkom Mobile regarding your Data product contract. We would like to extend your offer to another 24 months at R199 with an ...
I logged a call and Mweb was unable to reach me on the number provided. While the problem was in my area and since resolved (Telkom line fixed), they still did some digging, went through some previous calls logged and called me on a different number and were able to reach me. They explained what he ...
My sim contract with mtn expired in May and since then their call centre has played tactics of not allowing me to terminate the contract with mtn.this week alone I called them three times already and each time they gave lame excuses, a blizzard thing happen when one of the consultants told me that ...