Today there was a problem to get through to make a booking. I phoned the call centre and spoke o Ashley. While I held on he made a few calls and gave me the private number of a person who didn't't mind helping me with my booking. Thank you Ashley, this was really important to me because my daughter ...
I applied for a loan via the call center. after completing the application with the consultant I was informed via the consultant and a SMS that the system had provisionally approved my application and I am required to submit certain documentation. After 3 and half days I had to contact the call ...
I received a SMS from Nedbank inquiring if I would like to re look at my personal loan. I decided to make an application to renew the loan to the original value. The loan was approved for the original value. On approval I was informed of my new installment. The new installment was approximately R ...
I thought the point of having internet bnaking was to make the banks actions transparrent. This is not the case. I had a debit order go off on the 17th when I logged in on the 18th the debit order had gone and despite having no funds available hadn't reversed. So I transferred funds into the ...
The day I was told by the PE office they are closing for December I knew that would be the end of any assistance as the call centre has never been helpful. I decided to try my luck thinking I was judging them harshly only to be proven right. Please assist as this is my last resort. I settled my ...
I have been trying to register for the past 3 weeks for online billing. Let alone the website being the MOST UNuser friendly website i have EVER come across, i have now proven that the many of the Telkom employees have NO clue what their job is or anything about the company that they work for. The ...