I called this morning and spoke to one lady, i did not get her name. She checked on my order and said its on its way. I told her i have been waiting too long for it i wnt to cancel it and i asked for a manager. She then put on hold and nvr got back to me. i had to hang up and call again. When i ...
The call centre agents at Discovery are always very efficient and helpful. However, Vishal was particularly helpful. He listened to carefully to the information I gave him; and carefully verified the details and subsequent correspondence. His honesty was quite refreshing since he stated that with ...
Outsurance's Call Centre is always a pleasure to deal with. The staff are well-trained and efficient. Within 1 minute of ending my call, my updated policy was already sent to my email address. ...
I have called the call centre many times requesting policy Documents, but have yet to receive them. I took 2 policies with them over 6 months ago and I haven't received any policy documents. They instituted the debit orders immediately, but failed to email or post the documents. I have a service ...
I have called MTN call centre twice today on 808 from my mtn sim card. On each call i have spent 25 to 30 minutes waiting for someone to answer my call, but every time i have to hang up as i couldn't wait any longer. I want to cancel all three my contracts with MTN and i need someone to call me ...
Firstly almost 2 years ago I signed for a R3800 overdraft on my checques account and this is the first time ever this is happening to me... My salary appeared in my account saturday morning... I paid my bills and went to a few shops did shopping ect I get notifications all along spend my money... ...