I purchased a DSTv decoder on Sunday, 8 December and made a booking for installation on the same day. Yesterday (Tues 17 Dec), after not hearing anything either from Ellies or an Installer I contacted the Call Centre and was told they would locate an installer and get back to me in 10 mins. This ...
Today I was helped by a professional consultant at equity express after like 6 weeks with no progress. She kept her cool even when I lost mine. We need people like u who understand client s frustrations is not personal. Thank you you made my day. ...
Yesterday my husband and I bought a second hand Polo. As you know you need to provide insurance proof before you may take a financed car. The dealer told me the car was a Comfortline, which was what I insured. Today they discover that there was a mistake and that it is in fact a Highline, which ...
I called outsurance in September to change banking details. I gave the new details and was told I would get a call back to confirm as a supervisor wasn't available... it's 3 months later and no one bothered calling me back plus no funds have been going off the new account details given. So I'm ...
Somone phoned my husband from Vodacom direct because he was due for an upgrade. He upgraded over the phone and took Blackberry 9320. Few days later they delivered the phone with a new sim card which we never open, few days later normal debit order went off, and 2nd debit order and the 3rd debit. We ...
I would like to thank Kim Thornton for assisting me with my query that I logged on 29th November with Hello Peter after my disappointing service that I received with the call centre. My account was credited and I am happy. I just hope that I do not get billed for data unnecessary again as do not ...