The service that VVM consultants and supervisors provide is appaulling. I since logged a complaint with Basetsana on 05/12/2013 & never recvd feedback. Had to follow up again with another supervisor Zweli who promised feedback on 19/12/2013 in the morning. I'm still WAITING & STOP WITH THE ...
I have been trying to process a simswop with Cell C for over a month. Everytime I call the call centre I speak to a different person and almost always the person i speak does not understand why the previous call centre agent would have given me the info I was given. I called in to request a ...
Since my first compliant, I am yet to get any feedback from Vodacom. Not even a call or mail or even a sms to state that they are still looking into the matter. I am on the verge of canceling this contract if I do not get any feedback from them ...
The utter rudeness of the call centre agent. Her name was Lebo and I have all the details of the phone call. She was so rude it was disgusting, when i requested that she confirm a few of my details she said i must say please. CAN YOU BELIEVE THAT? DISGUSTED IS AN UNDERSTATEMENT. I have since closed ...
Momentum replaced my geyser earlier this year and the company tasked to do this insisted they could only do this through the roof and assured me there would be no problems. I trusted this and when the rains came down a month or so later the spot where the roof was removed leaked water into the ...
OLD MUTUAL decided that today, on the 20th of December, 5 days before Christmas that they would deduct over R1500 from my bank account. My salary date which was agreed for direct debits to be deducted is the 27th of each month! So I go and do Christmas shopping this morning and to my dismay, there ...