Last month my data was finished, try to do once-off purchase and did not work phoned and they said they will do it on their side neither less to say didn't happen so my monthly data is finished again went trough the same procedure and guess what not sorted out and ONCE again my account is going to ...
I ordered and paid for a fair amount of items on the 5th of Dec. When I phoned back the next day, they claimed to not have received the payment, I emailed it to them once again, they got the payment on Monday 09 Dec. I left it at that. One of the items was 24 hour delivery. When I phoned to ask ...
I have been trying to get my network reception sorted out since October, the CellC shop could not help and suggested I send a mail to the Customer Service department. I have sent a number of mails stating that I never have reception on my phone and it needs to be sorted out. After giving them an ...
I booked on 15th December 2013 to Durban. Today, 18th I realised that that I did not get a confirmation email so I booked again. Kulula confirmed the double booking but cannot do the refund without "an investigation". How ridiculous that this cannot be done immediately. AND how can their ...
Hi I placed an order with Takealot, and I called the call centre to enquire about a delivery date. It seemed that there was a delay with my purchase. Anyway - I was a bit annoyed, but luckily for me Jamie handled my enquiry. What a nice guy and very professional. He called me back twice with ...
I have just had about enough dealing with the incompetent Finrite/Pinnacle agents. Everytime I call, I have to hold for anything between 30 - 45 minutes and when the agent finaly picks up their phone, they are clueless and make me hold so they can speak to their manager, which is another 15 - 30 ...