So you client services dept contacts me, tells me to call on wednesday (today) and my money should be paid to me. She says that I must call her back on Wednesday which i do and when I ask for her, she refuses to take my call as she doesnt take calls. That is disgusting. I DEMAND ACTION - I want my ...
When I got my new credit card I asked that the expired one be cancelled and taken off my online profile. I was told it was not possible and some story about account number and being linked etc. But i see when i log in to online banking it shows 2 credit cards and the balances are the same for both ...
I PHONED OUTSURANCE AND ASKED THEM TO REVIEW MY SHORT TERM POLICY, THEY DROPPED IT WITH R109 WITHOUT ME ASKING. PRECILA IS ALSO VERY PROFESSIONAL AND HELPFULL. THANK YOU SO MUCH FOR THE GREAT SERVICE THAT YOU PROVIDED FOR ME FOR THE LAST 3 YEARS, I AM GETTING MY NO CLAIM BONUS ON 31/03/2014 WHICH ...
I called and Chezlin (not sure of spelling) took my call and I told him my issue and right after he put me on hold. I held for 10min and got cut off. He clearly didn't want to deal with my query as it doesn't make sense. AFTER HOLDING FOR 30MIN THIS IS WHAT I GET??? If groupon themselves can't make ...
I applied for a smart device from FNB online, received confirmation that they would contact me within ten days etc. This application then subsequently just disappeared and had to spend 20 minutes trying to get through to the call centre where a clueless and abrasive consultant tried to assist but ...
Hi, So I have been trying since last Thursday to cancel my account, but either I wait 30 minutes and I hang up or I finally get through to someone and they tell me that there system is down and that I have to call back another time. To put the cherry on the top, I get my telkom bill for R 1, ...