Firstly, last year, I receive a letter stating that my zero excess (for which I was paying a higher premium) is now replaced with a R3300 excess. How nice. Unilateral change to my policy without consulting me first. Secondly, on new years day (1 Jan 2014) I get spammed by 60 sms's from MIWAY about ...
I had a query that I logged via e-mail and received a reply on. Upon calling the call centre as indicated on the bottom of the reply email to clarify things I received vague answers. They had all my correspondence in front of them but could not assist with my main question: Why did it take them 2 ...
I CALLED THE ADSL SUPPORT LINE, HAD TO WAIT FOR ALMOST HALF AN HOUR AND GOT SUCH RUDENESS FROM THE PERSON WHO HELPED ME. AND THE WORST PART IS HE JUST HUNG UP! THIS SHOULD NOT BE ALLOWED! FIND ANOTHER JOB PLEASE!!! ...
On tue 24th dec candy from Edgars N1 city informs me that my cell phone claim was approved for R2000.00 being unhappy with that I take further steps to ensure my claim is approved for the full R2600.00. on the 05.01.2014 I call 08601130639 and speak to the supervisor Wendy and she informs me that ...
On the 23/11/2013 I submitted a claim for my phone and up until this date it seems we are playing hide and seek. I have been calling on a few occasions to find out the status of my claim and I get told that it was submitted to the underwriters, at some point I was advised that the claim might be ...
I would like to thank Sanet Van Niekerk who dealt with my the recovery of funds for my claim that I submitted after being in an accident. She always kept me in the loop as to how far the recovery process was. To be honest I decided not to get my hopes up as you hardly hear of people actually ...