When I changed my banks I phoned cell c to change my banking detail for my tablet account. Now after 2 months they phone to say I am in arrears. When I asked if they changed my banking details as they confirmed they realised that they never activated the new details. They advised they will fix it ...
My journey is just starting with Affinity Health and NO service already? What poor response from a service provider. My 3 month waiting period is over and I am able to go see a doctor now, right? WRONG! Seeing that I have not received the card, it is impossible! My wonderful children pays for this ...
I was still filling out the forms on the internet, when Pro phoned me to ask if he could assist. I did not have all the details needed and he made the calls to all the people involved and got all the info required, gave me a quote that no other company will be able to match. Fast, efficient, ...
On Tuesday 07 January 2013 I received an spam SMS telling me that I may be eligible for a Samsung Galaxy Smartphone phone from Virgin at R189 a month. I often get spam like this and delete, but as I have been a Virgin customer for 6 years I thought this was specifically targeted. I replied yes to ...
I;ve been a happy customer with outsurance for more than ten years and did made certain claim but all small (think at the most 7 and 1 big claim when I reverse my car into a pole. Old years eve my car was broke into and only the small back window was smashed, I phoned the police obtain the case ...
So I requested a settlement letter on the 23rd of December which I received and was told it's only valid for 7 days and so I settled the loan on the 27th of December, which was over 25K. Today I call to make sure that all is ok, and I get told that the account has a balance of R400!!! When I ...