I phoned the call centre on the 22/02/13 to enquire why I was billed twice in January (R207.00, R306.87) I spoke to Nonthlanthla who told me that she can only see the payment of R207.00 and that cell c did not debit me twice, (clearly my statement infront of me must be someone else's). She then ...
I have raised this issue with Nashua Mobile before, 8 months after my account was settled, it still shows on experian as outstanding. After my hello peter post you assured me this will be verified, it wasnt! i decided to log a dispute with experian and Nashua Mobile has a nerve to reply to them and ...
ON 17 OCTOBER LAST YEAR, I RECEIVED A CALL FROM A GENT, WHO TURNED OUT TO BE CURTIS FROM VODACOM'S REWARDS DEPT. HE OFFERED ME AN UPGRADE ON MY CONTRACT, BUT WITHOUT A NEW HANDSET, AND ONLY OFFERING A DISCOUNT ON MY AIRTIME. AS I WAS ILL AT THE TIME, AND TO GET THE PERSISTANT GENT OFF THE PHONE, I ...
I bought a voucher on the 17th January, but was unable to recharge as the systems were offline, as I was told by a call centre agent. 18th January I've tried again and still the systems were offline. 19 January I called and the systems were finally online. I followed the voice prompts and did as I ...
I upgraded my cell contract with mtn on the 10 December 2012, during the upgrade i losted my airtime i was told to call after the 10 January 2013, which i did - 3 time with no luck. poor poor service. ...
I called the call centre since my line had been suspended from the 18/01/203 so i called them today to find out what was wrong with my account, I was told that it was put on collection etc not sure what is the correct name I then asked how did that happen but no response was given all i was told ...