I made a query and when I didn't get a suitable answer I emailed Outsurance to complain. Brain called me the next day and went the extra mile to resolve the query I had - THANK YOU! ...
I have spoken with the call centre more than seven times in one week at a huge co st because the consultants are incompetent and do not seem to know what they are doing it talking about. My latest frustration has been that a reversal has not been done within the twenty four hour period I was ...
For about 6 months now I have been trying to sign up for fax to email. I have been shifted from pillar to post, promised call backs, kept on hold for 15 minutes and more and no one seems to be able to help me! Does MWEB not offer this service? if not, why dont the sales people know they don't offer ...
FNB phoned me with regards to a credit card, and when she asked if there was anything she could assist me with, i asked to speak to someone about moving my business account to FNB. NOTHING. I went into a branch and asked to open my account with an overdraft and a garage card. Was told the business ...
I logged a call with Cell C call centre on the 19th January as I suddenly cannot access the web. The call centre person confirmed that I have sufficient data and that he will log a call with the techinal team to call No one contacted me to date. ...
I reported a missing Subwoover from my home contents on a week of the 09thJan2013. I took time with the lady on the phone as i was first changing my home address and then report my claim. The lady asked me questions and told me at the end that Woolworths will conduct investigations and get back to ...