In December Bankmed migrated from Vitality to Momentum. We were promised a smooth and hassle free transition. I completed all paperwork and submitted ahead of time. Momentum so far has not delivered on a single thing they have promised. Despite submitting required documentation, I was still charged ...
Last week I called the Discovery Health call centre to find out why I wasn't receiving email notifications anymore when a claim was made and money was deducted from our savings account, the guy who took my call told me that the system showed him that someone called in and said my email address was ...
I feel that MTN needs to take responsibility as my service provider! I do not partake in any of the subscription advertisements for. Video, music etc at a cost of a dail/weekly fee. Last Month I was debited with small amounts from R2-R20 totaling over R60. MTN could not assist in recovering. Only ...
I recently upgraded my Cell C contract, when I received mynew phone, the phone started giving me problems. I contacted Cell C as I do not have an Cell C shop in my town. The new phone was collected from me and then returned 21 days later. The phone is still giving me the same problems as before I ...
My wifi connection problem was sorted swiftly. I underestimated the service and was blown away by the regular feedback and the initiave shown by the technician. He even called and gave feedback whilst working on the phone pole line. very impressed ...
I logged a call regarding a claim end-November which was never recorded. Logged a call again mid December and received an SMS with call reference number but no further communications. No feedback after several phone calls. Wrote a report on Hello Peter and got instant response from an Assessor on ...