Shocking attitude on 21 January. Struggling to re-activiate my account (after reaching the Nashua Mobile imposed account limit) and the call centre agent just hangs up. (Thank you for costing me another international phone call - R17.50 later). Also, of the two call centre agents I spoke to, both ...
I had a post less then a month ago, and did not get a responce today I'm still not happy and wish Vodacom whould help me or end my contract. I don't get statements but invoices and ones again I don't have a phone thatas working. ...
On the 18 Jan 2013 i called the call centre to report that i am unable to make or receive calls or connect to the internet when at home. In was then told that it will take take the 24-28hrs until my problem is resolved. I was also advised that to expedite the process i can go to the local store to ...
I received a phonecall from a Nedbank consultant on 8 Jan 13, advising me that I could apply for a new credit card with one of the advantages being to consolidate my debt at a reduced interest rate for a year. The consultant was very helpful and I proceeded with the application. He advised me that ...
I am extremely disgusted with the level of service the the call centre gives I've been trying to do a sim swap. They cant help me because I am unable answer their quesition like "which tarrif plan i was in? "etc. They know that the number belongs to me but they cannot assist me. The call ...
This is my second complaint to nu debt. (Utterly Disgusted: still no response so that means nu debt just loads debit orders on anybody's account not first checking that the information that they get from their clients are correct. I am still waiting for my refund of R129.00 which in my case is alot ...