I logged in and upgraded my account to a 10Mbps uncapped because I need to download some large files for a demo tomorrow. Going through the process I get a notice at the end saying the service will be activated on 1 April! I need it now! Phone the call centre, sorry, we cannot upgrade you ...
I requested tha the existing Tracker unit in a vehichle that i purchased for my son, be upgraded to a Skytrax. The first set of a number of frustrating calls has a Querry nr of 11-67947461 and were concluded on 18 Febr 2013 with a promise that my son will be contacted from the "Planning" ...
I phoned the customer care line "111' from my cellphone. I told Fatima that the account is in my husbands name but I just want to get some information on International roaming. I did not want to activate anything. She kept telling me that she cannot do anything on the account as it is not in ...
Multichoice, has given bad service, actual their lack of professionalism. I call the call centre and I waited for 45min only to be told that their system is off line they took my details and they will resolve my problem once their system is on. 3hours later nothing was done. I called again waited ...
I have been calling Mtn since last night (01/03/2013) because my simcard has been giving me problems with connecting to the internet and I was unable to receive and read my messages even before that but matters became worse the last 2 evenings, I then contacted the 808 number and every consultants ...
I tried calling your call centre and I must have been holding for probably half an hour before I finally just put the phone down. This is utter disgust - you people don't know the meaning of service. The purpose of my call was to find out what we now have to dial to recharge pay as you go ...