Hi I purchased a PVR, after the installation was complete I called the call center for activation. After waiting for approximately 40minutes to get to an agent. I had the displeasure of getting agent Themba (call Ref 122387067 in xtra view department. He was rude and should no respect to the ...
I have had gap/ co-payment cover with Stratum since 2011, only to find out i had been paying cover for a family, yet i am the only member on my medical aid. What a rip off is this? after calling the call centre and finding that out, my debit order still goes out for family cover! whats the point of ...
As a pensioner i have been trying to follow-up on the status of one of my annuity's that we requested to be paid out. Since Tuesday 26/02 i tried to speak to a Manager to find out the status without any success. I can just mention that i signed all the documents with my broker on 25/01 for ...
Hi there i have settled cell c number 0848228931 last year in December 2012, today i received a bill saying i owe 650.00 now i called last year in december for settlement and i settled the account, please rectify this or i will refer the matter to legal wise ...
I called your call center today to reconnect my services after paying my account, I spoke o one of your consultants who put me on hold for and my phone was disconnected. I tried calling back and waited over 15 min without getting through. I called again and finally spoke to Monica, I gave her my ...
I called on the 19th of february to cancel my cellphone contract with mtn the told me its too early to cancel it because my contract with them expires on the 24th of february and the consultant told me to call on or after the 24th. On the 24 i called after 17:00 and I was told their cancellations ...