On being informed that closing my savings account and opening an investment account would yield more value I did as advised! I sat at the branch while they cut up my card and apparently closed my account! Only later to find out this account was never closed and currently sat in negative! So I ...
I have sent emails to [Email Removed] on the 1st March to get my personel loans instalment increased and still to date have not recieved a response. I decided to call the call centre number spoke to Lindiwe Sibiya 12h32 today in the loans department she says she cannot assist i should speak to ...
I called Discovery today to change my address, correct my son's middle name as spelling is incorrect, register my pregnancy and it seems to take forever to get it done. And just found out, Discovery had not only spelt my son's name wrongly but had the wrong mobile number down of mine. Shame! I have ...
We applied for a payment holiday on our bond acc on 17/01/2013 since we only have one income for the next 4 months. We received no response from standard bank since. All we need is a simple response since they said it would take 15 working days. The service is really poor. After i called during Feb ...
A wrong phone was delivered to me yesterday 12/03/13 I have ordered a BB Z10 and instead received a BB 9790. I have been given the run around between FNB and Cell C Direct and they were not prepared to sort out the problem immediately. I have to speak to the same person who made the sale and this ...
Every time I have opened a contract with VODACOM I receive this terrible service from the call centre. There is no communication what so ever. I have been trying to activate a simcard which I received and, Yes I understand that the Contract Activations department is offline, however twice now I ...