My credit card expired in December 2012, without consultation, my line was cut off. I called cell c on Sunday provided new banking details and was told that my phone will be active within 24 hours, this never happened, I thereafter requested gift the call centre supervisor to cancel my contract, ...
I contacted the Cell C call centre on 01 March to apply for a new contract for my daughter: Topup100 Light plan and ordered a new blackberry Z10. i have contacted the call centre on numerous occasions to follow up. the incorrect phone was delivered to me today (after I confirmed 3 times with ...
My building insurance with Virgin was supposed to start on 1 April 2013. When I initiated the contract in February, an already unpleasant affair, Mlu the call centre agent said there system cannot future date the schedule and it would reflect a starting date of 1 March 2013. He said THEY will ...
After much frustration working with large banking institutions, emailing of documents and waiting without success, I was so impressed with RCS I almost couldn't believe it. The loan was approved immediately, the consultant called me back when I ran out of airtime, called me back after sending t's ...
I find it pathetic that for today I made nine phone calls to nine different numbers. All I wanted was a statement of my loan account. Then I got told its handed over to the legal department which I said I understand but I'm by the means to settle this account now as I'm under debt review and to ...
I've just contacted the Vodacom call centre to do a sim swap. I got through to Xolani who first spoke to me in Xhosa or Zulu despite me requesting assistance in English. This was not a major problem as I understood him but have some difficulty responding. I responded in English and from that moment ...