Today I recieved a call from the Compare and Save Call centre that was unsolicted and a waste of my time. As usual, when asked as to how they got my details, they were evasive. This intrusion into my time is not appreciated. I find hard to believe that this strategy works as most people must just ...
I absolutely cannot believe that a company the size of Budget can have EVERY international rental agent in a meeting at the same time. How is someone supposed to get rates? Your website is not clear regarding Cover/Excess and there was not a single staff member available to assist me ...
Dial direct debited and increased my premuims without my concent, no letter or email was sent, no one contacted me with this regard, and i had not known anything until i saw my sms for february paying my account, This is surely illegal as i am a good customer and i pay my account to dial directly ...
I have an query with my account and requested a statement from the call centre. spoke to 3 people already including someone from head office and still no statement was forwarded to me. when you phone, promises is made and yet no action. Is this the kind of service that i need to be happy with? ...
I had to change my debit order to my new account and Budget made it super easy to do, and I was able to complete it over the phone in one phonecall with no hassles, whereas other debit orders I have are requesting mountains of paperwork and dragging this whole process on. Thank you for creating one ...
I changed accounts from a savings to a cheque account (same bank) & was under the impression my bank was moving over my debit orders. They didnt, which I noticed when my debit orders bounced & penalty fees applied. I emailed them to enquire how to move over a debit order (as they told me on ...