I received a phone call stating that I would receive R200 000 life cover for the same amount that I have paid for R100 000, the ampunt I had been paying. When the first month's payments started, I was paying double. I quiried it and I was told that I would be paid back all of the money because of ...
On 22 October 2012 I upgraded my contract and was told that my data package will be upgraded and that i will receive a retention credit to the value of 2k. My data package wasn't upgraded and i was forced to pay for my data usage. Also, instead of rectifying the error i get a long winded email ...
I have been calling the call center for the past two weeks asking the same question and getting the same response every time and getting the same result... NOTHING. I have sent a e-mail to the call center as well and to my surprise... Nothing... I have requested a letter explaining the 'Bill Shock' ...
I called Telkom call centre on Monday at about 9:30 from my landline number to cancel my phone. An agent who called herself Gloria took my call. I informed her about my reason for the call. She then asked me why I want to terminate the service, which I was impressed with thinking the company do ...
I am sick and tired of Vodacom everytime when you have query you have to always complain here, Vodacom deducted R8660 in my account and have inconvinience me I have unpaid debit orders just made my life a living, I regret the day a sign for the contract with them not only they expose my information ...
I called your call centre for a quotation. I also called a few other companies, and had to decline your offer due to getting two better offers - one at the same price but with a significantly lower excess, and one with both a significantly lower premium and excess. Why did you not keep your promise ...