I have been in contact with Start Sat since 26 Nov 2013, and to date my problem has not been resolved! I have spoken to several managers who then sorted my complaint/problem on the 12 December. However, on the 20th December, i have experienced the same problem with my decoded. I have logged a call, ...
I signed on for an 8ta cellphone contract and have been complaining to them for the last 8 months. The problem is that my phone on an hourly basis loses service, regardless of where I am. Service only returns after switching my phone on and off several times. My phone has been checked by an 8ta ...
Over the past week, starting 13 January 2014, I have been trying to get my Insurance Policy with Discovery Insure cancelled. I logged a call and received a reference number : 315 238 2811 and was advised that this would be sent through to cancellations/retentions department. I advised the call ...
I used the C-advance option n borrowed R5 airtime from them n neva got the airtime, but to my surprise when I recharched they billed me for something I didn't get and they even charged me the R1 extra for a service fee. Tried calling the call centre several times and each time the consultants tell ...
It's that time of the year when insurance premiums and policies are increased, but not for myself. I was put in contact with a brilliant young lady by the name of Queen who was able to REDUCE my premium. Queen was wonderfully efficient, well spoken and very eager to assist me, what a breathe of ...
Called Vodacom-26.11.13 to cancel my contract, was advised that a Samsung S4 was taken on my name. & the phone was delivered to an address in Jhb regardless of the fact that I am residing in Durban & didnt receive such. Was told to do an affadavit & fax it to Thabo & Linda, which I ...