I haven't had response with regards to my complaint, where I was given these two reference after I had logged my call on the 10.01.2014, Reference number:319045NF and 396561.If I do not receive response asap. I'll be forced to terminate thesmart device contract that I have signed for due to breach ...
I had a claim that was submitted in August 2013. It is now January 2014 and to date discovery has still not paid for the treatment. I have phoned on the 20/12/2013 when i recieived the first letter that they were handing me over to ITC for not settling the account, i then contacted Discovery ...
Good day, I hope u'll assist me as always. I have a complaint with MTN regarding airtime and data that vanished on my account without any reason. I am always efficient with my usage and on the 2nd January 2014 my airtime however I know for sure that I did not use the airtime or data as much. I was ...
I was recently in the market for car and household insurance and after viewing the TV Ad for Virgin Insurance, I decided to give them a try. I dealt with Tarryn Van Der Byl at the call centre and she was always very helpful and provided excellent service. Due to the service provided by Tarryn and ...
Ive received a call from your call centre. Nicole Buekes couldnt tell me specifically where she recieved my number from. In line with the Protection of Personal Information Act please can you advise me as to how my details came to your call centre. The call operator who called at 11.55am knew my ...
I would like to thank Kisendree Govender for the great service i received. I had an issue with a claim which i submitted last week Thursday and did not receive any feedback. I contacted the call centre today and spoke to her. She assisted me quite quickly in a freindly and professional manner and ...