I logged 5 calls with your call centre to send out a replacement sim card my new contract sim still doesn't work! the general sales service online was pathetic! the telephone service was pathetic! ill be moving my business to MTN SOON! Vodacom wake up! ...
I phoned multiple times to the call centre today only to be cut short and switched to a voice automated system stating the business Hours are (as stated on the website) 07:30 to 16:00 weekdays thank you for your call goodbye. It's 12:10 on a Tuesday afternoon, why is nobody answering the phones? ...
This is my 2nd complaint and the 1st one has still not been resolved... I tried calling the call centre Tel 0112892222, I dont not want to be rude but the service I am getting from Mulitchoice/DSTV is... I just spend an additional 10min on the line with no answer from you so called extra view ...
I was trying to purchase something on the internet 07:20 this morning, when I had to pay I was requested to enter a onetime pin that was supposed to be send to me within 15minutes, the message said that should the one time pin not reach you should phone the number supplied on the screen. After 15 ...
I was contacted last Monday by a call centre agent who discussed a personal loan option with me. I am still waiting for a response after divulging all my personal information to this agent. I even called after them and left a message to be contacted back and absolutely nothing. This is horrific ...
I tried to extend the PMB on my account, i spoke to 5 consultants and then landed up at finance. You can call discovery to pay a bill - you'll definitely get to the right dept. Claim - good luck tax certificate - right dept. any thing else is impossible. ...