I was going through my bank statement this morning and noticed that MiWay only debited me R80.54 instead of R616. I immediately phoned them to find out why. I spoke Hope Swalo who advised me that it was due to a system error and they will debit the amount with April's premium. I was not happy with ...
I called the Vodacom customer care on the 10/04/2013 at arround 6pm, i spoke to someone named Loyiso, who i merely asked for my "account number". Now he asked me to confirm a few of my details for CPA purposes, which i am well aware of as i also work in customer care. now he asked me ...
So, you guys really understand business right?? I am a Premium subscriber... but noticed that Channel 229 carries cycling and I have a keen interest... so I contacted the call centre and was imformed that I am not allowed to watch this channel unless I DOWNGRADED my service... did I mention that I ...
I applied for finance over a week ago which Wesbank advertises as "get feedback in 10 min". I got feedback in 10 min saying its approved and told me a consultant would call me in 6 hours. The next day... 10 working hours later.. I called in asking for someone to help. They gave me a list ...
I phoned the upgrade centre the 10th of march to upgarade my contract, on the 15th i recieved the wrong handset, and immediately phoned the upgrade centre to inform them, they said they will arrange a pickup for the handset and only when they recieve the handset they will issue the correct one. i ...
I have closed 3 smart spend accounts last month with FNB. It took them a long time to update their systems about the settled loans. They still deducted them on from my salary at the end of March even after the details where sent to them. Now i would like to apply for another loan they tell me i ...